The call is the quote. Record it, upload it, done.
How audio becomes a transcript, what kinds of recordings work, and how customers can leave you voice notes.
Most of what belongs in a quote gets said out loud: what the customer wants, what worries them, what you noticed and muttered into your phone on the way out. FlyQuote is built to start from that audio rather than from you retyping it.
What to upload
A recorded phone call, a voice memo you dictate after the walkthrough, or a recording of the on-site conversation all work. Upload it to the quote request and the transcript step turns it into text automatically — you'll see the transcript on the request, and every later step (scope, line items, pricing) works from it.
Voice notes from customers
Your lead form can include a voice note field. Some customers explain a problem in thirty spoken seconds better than in three typed paragraphs, and that recording lands on the lead alongside their photos and answers.
Tips that improve the transcript
- Dictate a quick summary right after the visit while details are fresh — thirty seconds of "two bathrooms, second-floor leak, subfloor is soft" is gold.
- Say numbers out loud: dimensions, counts, model names. The AI picks them up into quantities.
- Don't worry about ums and tangents. The scope step filters conversation from content.